No — Hendricks Fine Furniture is available exclusively to approved interior designers and qualified design professionals. We do not sell directly to consumers.

Fill out our Trade Application Form with your resale certificate, firm info, and design credentials.

Once approved, you'll receive access to pricing, quoting tools, and the ability to order online or via email.

Yes. Submit our COM Form with your PO.

Nearly every element of our upholstery can be tailored to suit your project. This includes:

• Frame width, depth, height
• Seat depth, seat height, and back pitch
• Arm style, size, and angle
• Cushion fill and comfort level
• Leg height, style, and finish
• Seam details, skirt options, and taping
• Tufting, channels, and decorative accents

If you can sketch it, we can likely build it.

Yes. We frequently build fully custom designs from a designer’s drawing, concept, or inspiration photo.

You’re not limited to modifying our styles, we can build something entirely new and unique to your project.

Email us at sales@hendricksfinefurniture.com with:

• A drawing, photo, or sketch of the concept
• Key dimensions
• Any notes on fill, base, arms, or function
• Notes on cushion fill, base style, arms, or functional needs
• Fabric selections and any decorative details (tape, nailheads, tufting)

We’ll review the design and send you a quote with lead time, price, and a custom drawing for approval.

Yes. Most of our arms can be interchanged or scaled up/down to better suit your design.

Yes. we often modify seat depth and height based on client preference.

Yes. You can specify any fill type shown in our Cushion Guide, or we can quote something entirely different depending on your client’s comfort needs.

After quoting and design approval, we will provide a formal Order Acknowledgement that includes all custom specifications and any custom drawings.

Once the order is confirmed, our engineering team will develop detailed frame specifications. These drawings will also be sent to you for approval before production begins.

• Email a Purchase Order (PO) document to: po@hendricksfinefurniture.com.
• Order directly online using your trade login.

To ensure accuracy and timely processing, please include the following on every PO:

1. Style name or SKU

2. Detailed description

3. Configuration details:

• Dimensions (overall width, depth, height, frame height)
• Frames
• Arm style, seat depth, seat height

4. Fabric details: In-house fabric or COM (Include COM Form)

Pillow details if applicable (e.g., quantity, fabric, size)

5. Cushion fill: Please reference our fill options here: Cushion Fill Guide (PDF)

6. Finish selection: Standard finishes or custom match. View standard finishes.

7. Leg style or any additional specifications

8. Final price and quantity

9. Shipping address

10. Designer or firm name and contact information

11. Preferred shipping carrier

12. Reference any custom drawing provided by Hendricks

📎 Important: If a custom drawing was provided during quoting, that drawing must be attached to your PO as part of the approval process. It ensures we are all referencing the same specifications at production time. If the drawing is not included, we may need to follow up before entering the order.

A 1/3 deposit is required to begin production. The remaining balance is due prior to shipment.

We accept ACH, check, or credit card (3% fee applies to credit card payments).

Orders are considered final once acknowledged. If materials have not yet been ordered, minor changes may be possible.

In-line goods ship in approximately 6–8 weeks from receipt of deposit and/or COM fabric.

Custom timelines vary and will be confirmed on your Order Acknowledgement.

Designers are responsible for shipping costs. We coordinate all pickups and can recommend trusted carriers depending on your location.

We’ll handle the handoff and provide tracking once the piece leaves our workshop.

Every Hendricks piece is built to last, and our warranty reflects that. We stand behind the quality of our craftsmanship, materials, and long-term comfort.

Here's what’s included:

• Frames & Springs
  
  Guaranteed for life under normal residential use. This includes structural integrity and support components.

• Cushions
  
  Covered for 2 years against loss of resiliency.
  
  Years 3–5: Cushions can be replaced at a prorated cost. Please note: softening and flattening over time is natural and not considered a defect.

• Fabric & Leather
  
  Warrantied for 1 year against sewn seam failure, excessive fading (not caused by direct sunlight), tearing, and yarn failure.
  
  Natural texture shifts, wrinkles, and variations in grain or color — especially in velvets and leathers — are considered part of the material’s character, not defects.

COM fabrics and altered (recovered) pieces are not covered.

This warranty applies to the original designer purchaser and covers use in standard residential environments. Commercial use, misuse, accidents, or failure to follow care instructions may void the warranty.

If you believe there’s an issue with your piece, please email us at info@hendricksfinefurniture.com with the following:

• Your name and firm
• Photos of the issue
• A description of the concern
• Original PO or invoice number

We’ll review the claim promptly and coordinate next steps. If the issue falls under warranty, we’ll arrange for repair or replacement at our discretion. Our goal is always to make it right — with minimal friction on your end.